Wipro is Hiring Administrator and Intern

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Insurance & Financial Benefits

  • Medical Insurance (for employee + dependents)
  • Personal Accident Insurance
  • Life Insurance
  • Term Insurance
  • Optional top-up medical plans
  • Provident Fund (PF)
  • Gratuity
  • Reimbursement for medical expenses

Parental & Family Leave

  • Maternity Leave – 26 weeks (paid)
  • Paternity Leave – 5 days (paid)
  • Adoption / Surrogacy Leave – 12 weeks
  • Extended unpaid parental leave – up to 90 days
  • Childcare facilities (on select campuses)

Work-Life & Flexibility

  • Flexible work hours
  • Work-from-home options (role-dependent)
  • Paid Time Off (vacation, casual, sick leave)
  • National & public holidays

Wellness & Support

  • Preventive health check-ups
  • Mental health programs
  • Employee Assistance Program (EAP) – counseling support
  • Webinars & wellness sessions
  • Fitness & well-being initiatives

Learning & Development

  • Internal training platforms
  • Certification support
  • Tuition assistance for higher education (select roles)
  • Career mobility programs

Other Perks

  • Employee discounts on various products/services
  • Subsidized meals (in some offices)
  • Recognition & rewards programs
  • Transportation facilities (in certain locations)

Job Details

Role: Intern & Administrator

Qualification: B.E / B.Tech / MCA / M.Sc IT

Salary: Best In Industry

Location: Bangalore

Last Date: Apply as soon as Possible

Job Description

Internship / Co-op Description

This exciting internship / co-op is to be part of North America’s Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. 

͏Internship / Co-op Responsibilities

  • Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners.
  • Initiatives will offer practical experience and exposure to the Wipro organization.
  • Identify business requirements, translate into an actionable plan, and produce quality work.
  • Participate in key meetings with partner leaders and cross-functional stakeholders.
  • Engage and network with senior leaders who provide focused mentorship and leadership coaching.
  • Demonstrate leadership qualities and self-confidence working collaboratively in a team environment.

Administrator

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
 

͏Do

  • Ensure timely response of all the tickets raised by the client end user
  • Service requests solutioning by maintaining quality parameters
  • Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
  • Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
  • Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
  • Provide an acceptance and immediate resolution to the high priority tickets/ service
  • Installing and configuring software/ hardware requirements based on service requests
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
  • Provide application/ user access as per client requirements and requests to ensure timely solutioning
  • Track all the tickets from acceptance to resolution stage as per the resolution time defined     by the customer
  • Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
  • Coordinate with on-site team for complex problem resolution and ensure timely client servicing
  • Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

How to Apply for Wipro Off Campus Drive 2025?

All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.

Wipro Off Campus Drive 2025 – Important Apply Link
Intern – Apply For This Job
Administrator – Apply For This Job