Walmart is hiring fresh graduates and early-career professionals for the role of Resolution Coordinator at its Chennai office through the Off Campus Drive 2025. This full-time opportunity offers a chance to work with one of the world’s leading retail companies, handling customer interactions across phone, chat, and email. Ideal for candidates with 0–1 year of experience, the role requires strong communication skills, a customer-first attitude, and the ability to work in a fast-paced, dynamic environment. With a 5-day work-from-office setup and competitive salary, this is a great opportunity to launch your career with a global brand. Apply as soon as possible!
About Company
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert’s and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Job Details
Job Role: Resolution Coordinator
Qualification: Any graduate
Salary: Best In Industry
Experience: 0 – 1 Year
Job Location: Chennai
Last Date: Apply As Soon As Possible
Work mode: 5 days work from office
Employment type: Full-time
Job Description
As a Customer Care Resolution Coordinator, you will handle a high volume of incoming calls, chats, and emails from customers, stores, and associates. You will navigate multiple systems to answer questions and resolve issues efficiently. All Customer Care Coordinators must communicate professionally and conversationally while using all available resources to ensure customer satisfaction. To exceed our customers’ expectations, our associates must be punctual, reliable, solution-oriented, act with integrity, and remain dedicated to making a difference.
What You’ll Bring
- Any graduate degreeailable as part of the hiring process.
- 0–12 months of relevant international voice-based customer support experience
- Excellent written and verbal communication skills
- Professional and courteous interaction with customers
- Ability to multitask and manage priorities effectively
- A customer-focused mindset with a strong sense of urgency; a role model for delivering Extraordinary Customer Care
- Flexibility to work across all support channels – phone, chat, and email – as required by business needs
- Ability to review, analyze, and process critical customer queries with accuracy to ensure customer satisfaction
- Adherence to quality standards, compliance guidelines, and SLAs
- Willingness to handle continuous voice calls
- Minimum typing speed of 25 WPM
- Proficiency in Microsoft Office programs, including Outlook and Word
- Successful completion of mandatory training
- Flexibility to work in a 24/7 environment with rotating weekly time off
- Willingness to work permanent night shifts or rotational shifts as assigned
How to Apply for Walmart Off Campus Drive 2025?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Walmart Off Campus Drive 2025 – Important Apply Link |
| Apply For This Job |