At RediSolve, we provide comprehensive outsourced services for our clients worldwide. We connected IT, BPO, KPO, and LPO solutions allow our clients to generate increased value for their customers and successfully navigate their business challenges across industries and verticals.
Job Details
Role: Customer Support Associate
Qualification: Graduation
Experience: 0 – 4 years
No. of Openings: 50
Salary: Best in Industry
Location: Chennai
Walk-in Date: 22nd October – 30th October
Job Description
- Responds to customers queries via chats and emails.
- Resolves customer complaints and issues efficiently.
- Troubleshoots technical problems and provides solutions.
- Ensures customer satisfaction and provides professional customer support.
- Properly escalates unresolved issues to appropriate internal teams.
- Provides accurate information about products and services.
Required Candidate profile
- Should be able to handle multiple chats.
- Work can be from Office.
- Disciplined work habits, follows systematic approach to tasks, and possess problem solving
abilities.
- Should have a typing speed which is in the range of 25-30 words per minute.
- Proficiency with chat software is an added advantage.
- Should be willing to join immediately or have a noticed period of less than 15 days.
- Should be willing to work in any night rotational shift.
- Graduates or Non-graduates are eligible to apply for this position.
Soft Skills
- Should maintain clear and effective English communication with customers.
- Needs to demonstrate patience, especially during challenging situations.
- Should be adaptable to different customer needs and scenarios.
- Should be good at reading and understanding information accurately.
- Needs to pay attention to customers’ concerns and needs.
- Needs to possess excellent customer interaction skills.
- Basic PC Keyboarding skills, Basic knowledge of MS Excel, computer shortcuts.
- Needs to be friendly, empathetic, and courteous in all chats with customers.
Date – 22-10-2025 to 31-10-2025 (Direct Walk in)
Contact Person – Sharon ( HR Associate ) 9150030280
Jackson GS Jorin (Senior Associate HR)Contact Number – 9841980956
RediSolve Walkin Drive Detail
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Time and Venue 22nd October – 30 October , 10.30 AM – 4.30 PM Address – 4/293, Sterling Technopolis , 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai – 600 096 Contact – Jackson ( 9841980956 ) Official Announcement: Click here |