Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. Recognized as one of the most awarded and analyst-accredited companies in its revenue range, Movate helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its world-class talent of over 12,000 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages.
Job Details
Role: Engineer – L1(Technical Support)
Qualification: Bachelor’s/ Master’s Degree
Experience: Entry level
Salary: Best in Industry
Location: Chennai
Last Date: ASAP
Job Description
Dear Candidate,
Please find the Job Description and company profile below
Please be available for a technical discussion today. Will confirm the timings shortly.
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Designation : Engineer
Job Location : Chennai
Shift : Night shift
Qualifications:
- Proven customer service experience international voice process.
- Confidence and assertiveness to handle customer inquiries and situations with professionalism and poise.
- Adapt quickly to processes or customer needs changes in a dynamic work environment.
- Eagerness to learn new tools, systems, and processes to improve performance and service delivery.
- Natural curiosity to dig deeper and solve challenges, combined with a strong analytical mindset.
- Exceptional written and verbal communication skills, with the ability to effectively engage and connect with diverse customer personalities.
- Strong troubleshooting skills and the ability to think critically under pressure.
- Comfortable in a fast-paced environment with the ability to adapt to rapidly changing priorities and requirements.
- High level of proactivity and ability to navigate uncertainty and ambiguity with ease.
- Flexibility to work a schedule comprised of non-standard shifts, including evenings and Weekends.
Movate Technologies hiring Details
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