At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and providing dedicated claim support, Ditto ensures a seamless end-to-end insurance experience.
We pioneered the industry-first “No-spam” policy, underscoring our commitment to user-centric solutions. Over the past three years, we’ve successfully assisted over 300,000 users with personalised insurance advice.
Ditto is part of the Finshots family, a leading financial newsletter boasting a subscriber base of over 500,000 and we are backed by India’s largest stock-broker Zerodha
Job Details
Job Role: Customer Service Quality Executive and Operations Associate
Qualification: Any Degree
Salary: Rs 4,54,600
Location: WFH
Experience: 0 – 3 years
Last Date: Apply ASAP
Job Description
What do we do at Ditto?
- We help people buy insurance.
- We explain health and life insurance in a language users understand
- We curate and offer personalized recommendations
Who’s backing us?
We are funded by Zerodha- India’s largest stockbroker
Roles and Responsibilities:
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor’s recommendation
- Develop customer support quality standards
Experience and Skills:
- Experience of 0 – 3 years
- Strong communication skills
- Excellent customer service skills
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
Please find the Application Process here:
Should we like your application, we will send you a link via email to record a Short Video Resume.
Please take the time to check your inbox and record the same as this process is mandatory.
Perks:
- Remote work
- Comprehensive health insurance coverage for you and your family
- CTC – 4,54,600 PA
Role Overview:
The Operations Associate will support day-to-day operations within the Health Ops Team, ensuring the highest standards of service for our clients. This role will involve close collaboration with various internal departments, handling administrative tasks, claims processing, and improving operational efficiency within the health insurance segment
Requirements :
- 1-2 years of experience in operations
- Strong organisational skills with a detail-oriented mindset.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
- Proficiency in Microsoft Excel and Google sheets
- Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously.
Perks :
- Comprehensive Health Insurance: Your well-being matters. We’ve got you covered-literally.
- Work from Home: You can enjoy working at Ditto from the comfort of your home.
Our Interview Process :
We value your time, so we’ve streamlined our interview process to wrap up within two weeks:.
The schedule is as follows:
- Group Discussion
- Task 1
- Task 2
- Interaction round
- Final round of Interaction
The CTC for this role is ₹4,54,600 per annum, which is fixed and non-negotiable. We encourage applicants to apply only if they are comfortable with the offered compensation structure
How to Apply for Ditto Off Campus Drive 2025?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Ditto Off Campus Drive 2025 – Important Apply Link |
| Customer Service Quality Executive – Apply For This Job |
| Operations Associate – Apply For This Job |