Accenture is conducting a walk-in drive for the role of Utility Bill New Associate in Chennai on 27th March. This position is open to fresh graduates with a qualification in BCom, BBA, BA, or BSc, and 0-1 year of experience. The role involves working in the Customer Support vertical, where you’ll be responsible for managing and resolving customer queries, handling escalations and complaints, and providing effective resolutions. The ideal candidate will have strong skills in email and chat communication, along with good typing speed. As part of the Service Desk Non-Voice Support team, you will be tasked with recording, diagnosing, troubleshooting, and resolving service requests, all while adhering to defined SLAs. If you’re a quick learner, detail-oriented, and have the ability to build strong client relationships, this is an excellent opportunity for you to start your career with Accenture.
About Company:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services €” all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Job Details:
Job Role: Utility Bill New Associate
Qualification: BCom, BBA, BA and BSc
Experience: 0 – 1 year
No. of Openings: 75
Salary : 1.75-2.25 LPA
Location: Chennai
Walk-in Date: 27 March
Work Mode – Work From Office
Job Description:
Skill required: Backoffice – Service Desk Non-Voice Support
Designation: Utility Bill New Associate
Qualifications: Any Graduation
Years of Experience:0 to 1 years
Location: Chennai
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for?
- Results orientation
- Agility for quick learning
- Ability to establish strong client relationship
- Detail orientation
- Ability to work well in a team
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Ready to be the voice of change and create customer experiences like never before?
Save the date now and explore open Backend-Non-Voice roles with us!
Key Skills:
- Backend Operations
- Non-Voice Process
- Data Entry
- Utility Bill Processing
- Backend Process
- Back Office Operations
- Utility Services
- Backend Operations
- Utility Operations
- Data Entry Operations
How to Apply for Accenture Walkin Drive ?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Accenture Walkin Drive 2025 – Important Apply Link |
| Apply For This Job |