Full Creative is a global technology and services company that specializes in developing innovative communication solutions for businesses. Known for its commitment to creating seamless customer experiences, Full Creative offers a range of services including virtual receptionist support, call handling, AI-driven tools, and productivity software designed to enhance business connectivity and collaboration. With a focus on combining technology and human interaction, the company aims to empower organizations of all sizes to operate more efficiently and deliver exceptional customer service around the clock.
Job Details
Role: Chat Support
Qualification: Any Degree
Salary: Best in Industry
Job Location: Chennai
Experience: 0-1 Year
Last Date: ASAP
Job Description
Roles & responsibilities
- Handle customer queries primarily via web chat.
- Educate current customers and potential customers on products and services.
- Should be willing to handle customer escalations and calls when need persists.
- Achieve the KPI’S and objectives in the cadence set by the team.
- Building connection/rapport to personalise the chat conversation.
- Be an active and responsible team member in all aspects of work.
Job requirements
Must have
- Attention to detail.
- Willing to visit office twice a week (Hybrid Model)
- 0-1 years of experience in chat or customer facing roles.
- Exceptional oral and written communication skills.
- Passion towards amazing customer experience.
- Excellent typing skills including speed and accuracy.
- Ability to multitask and manage multiple conversations simultaneously.
- Willing to work in rotational night shifts.
- Flexibility to work in night shifts.
- Good analytical and interpretational skills.
How to Apply for Full Creative Off Campus Drive?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Full Creative Off Campus Drive – Important Apply Link |
| Apply For This Job |