Walmart Walkin Drive in Chennai 2025

Walmart, one of the world’s leading retail giants, is conducting a Walk-in Drive for the position of Resolution Coordinator in Chennai. This is an exciting opportunity for fresh graduates and candidates with up to 18 months of relevant experience to be a part of Walmart’s global team. With 50 openings available, this drive offers a fantastic chance to start your career in the customer service and retail industry.

As a Resolution Coordinator, you will play a key role in resolving customer issues, ensuring high levels of satisfaction, and handling various customer queries. Walmart offers a competitive salary package ranging from 2.5 LPA to 4 LPA, along with the opportunity to grow within the company.

The walk-in interviews will take place on 18th January 2025, from 9:00 AM to 1:00 PM, and will be held at Walmart’s Chennai office. This is a full-time opportunity with a vibrant work environment, offering a great platform for those looking to develop their career in the customer service field.

Don’t miss the chance to be a part of a global leader in retail and customer satisfaction. Be sure to attend the walk-in interview and take the first step towards a promising career with Walmart.

About Company:

With yearly revenue of $524 bn, Walmart employs approximately 2.2 million associates worldwide. We innovate to deliver a simple and seamless experience for our customers. Our tech talent solves the biggest and most complex problems. They drive digital transformation where data and analytics are enabling us to better serve our customers and create a digital relationship with them. As our customers evolve and adapt, we are taking it a few notches further here. We€™re changing what customers can expect from the experience of shopping, from physical stores, to mobile, social and even online forums; we€™re not just ready for the future of shopping, we€™re creating it.

Job Details:

Job Role: Resolution Coordinator

Qualification: Any Graduation

Experience: Freshers – 18 Months

Salary/CTC: 2.5 – 4 LPA

No of Openings: 50

Walk-in Date: 18th January 

Timing: 9.00 AM – 1.00 PM

Mode of interview: Walkin

Work Location: Chennai

Job Description:

Fresher Walk In- Walmart – Resolution Coordinator

As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.

All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction.

To exceed our customers’ needs, our associates must be punctual, reliable, problem solve, act with integrity, and be dedicated to making a difference.

What You’ll Bring

• Fresher to 18 months of relevant customer service experience
• Excellent written and verbal communication skills
• Able to interact professionally with customers
• Ability to manage multiple tasks simultaneously
• Customer-focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
• In this role, you may be asked to switch between any support channel of phone, chat, and email based on the business requirements
• Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction
• Adhere to quality, compliance guidelines, and SLAs
• Must be willing to take continuous voice calls
• Must type a minimum of 25 WPM
• Proficient with Microsoft Office programs (Outlook, Word)
• Successful completion of mandatory training
• Should be flexible to work in a 24/7 work environment with rotating weekly time off
• Should be able to work in permanent night shifts or any assigned shifts on a rotational basis
• Any graduation

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skill sets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions, and reimagine the future of retail.

Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits: maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity—unique styles, experiences, identities, ideas, and opinions—while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

How to Apply for Walmart Walkin Drive ?

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.