We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.
Job Details:
Role: Customer Support Associate
Qualification: Graduate in any stream
Experience: 0 – 1 year
No. of Openings: 30
Salary: 2.8 to 3.2 LPA
Location: Chennai
Walk-in Date: 1st September – 3rd September
Job Description:
We are looking for enthusiastic and customer-focused professionals to join our growing team as Customer Support Associates (L1 level). This role is an excellent opportunity for both fresh graduates and experienced professionals from any domain who possess strong English communication skills. You will be responsible for handling customer interactions, resolving queries, and ensuring customer satisfaction through effective communication and problem-solving skills.
Eligibility Criteria:
Education: Graduate in any stream
Experience: Freshers with strong English communication skills &
Tenured candidates from any domain with proven high communication skills
Communication: Excellent verbal & written English
Compensation:
Freshers: 2.8 LPA
Tenured candidates: 3.2 LPA
Work Mode:
Work From Office (WFO) only
Key Responsibilities:
- Handle customer queries via calls with professionalism and empathy
- Provide accurate information and resolve customer issues in a timely manner
- Maintain high levels of service quality and adhere to company policies
- Candidates must be willing to work in night shifts.(US Shifts)
- Collaborate with team members to meet performance metrics and goals
What We Offer:
- Competitive salary with performance-driven growth opportunities
- Exposure to a fast-paced, global work environment
- Skill development and career progression opportunities
Note: This is a Work From Office role only. Candidates must be willing to work in night shifts.
Disclaimer: “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”
Sutherland Walkin Drive :
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Time and Venue 1st September – 3rd September , 10.00 AM – 4.00 PM A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai-600063 Contact – HR Muhammad ( 7358282745 ) Official Announcement: Click Here |