Deltek is recognized as one of the Best Midsize Employers by Forbes and offers an inclusive, values-driven environment where every employee is empowered to do their best work. With a commitment to career growth, work-life balance, and a diverse workforce, Deltek is a great place to build your career. As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference.
At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.
Job Details
Job Role: Associate Operations Specialist
Qualification: B.E/ B.Tech
Salary: Best in Industry
Job Location: Work from Home
Batch: 2025
Last Date: Apply ASAP
Job Description
Position Responsibilities
- Provide level 1 technical assistance related to integrations and automation solutions.
- Maintain a thorough understanding of products, automation, and integrations tailored for customers.
- Handle escalations reported by other teams or customers with a proactive approach.
- Ensure adherence to quality standards, SLA, process, and security policies.
- Collaborate with operational and development teams during triage and resolution of operational issues.
- Follow incident management procedures based on severity.
- Capture detailed documentation on reported incidents and communicate with respective stakeholders.
- Take ownership of reported incidents and drive them to resolution.
Qualifications
- 2025 Passout with a Full time B.E. / B.Tech in Engineering with specialization in CSE/IT/ECE, with a minimum of 60% aggregate.
- Strong written and communication skills.
- Excellent problem-solving ability and critical thinking skills.
- Understanding SaaS applications and related technology is a plus.
- Knowledge of Basic Networking, SOAP, RESTful API, SQL.
- Proficiency in Incident Management and escalation processes.
- Ability to handle multiple tasks simultaneously and work effectively both individually and as part of a team.
- Willingness to work in a 24/7 support environment.
How to Apply for Deltek Off Campus Drive ?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Deltek Off Campus Drive – Important Apply Link |
| Apply For This Job |