Razorpay, one of India’s leading fintech companies, is looking for a Junior Analyst to join our dynamic team in Bangalore. As a Junior Analyst, you’ll be part of an exciting and fast-paced environment where you will gain hands-on experience in data analysis, financial insights, and problem-solving. This is a fantastic opportunity for fresh graduates to grow and develop their career with industry-leading professionals.
Job Details
Job Role: Junior Analyst
Qualification: Bachelor Degree
Salary: Best in Industry
Job Location: Bangalore
Experience: Fresher
Last Date: Apply ASAP
Job By Batch | Job By Batch |
Job Description
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we’ve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
Roles and Responsibilities
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.
Skills and Experience
- Bachelor’s Degree.
- Freshers, knowledge about a customer support app or CRM , such as freshdesk
- Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
- Interpersonal skills – Friendly and pleasant demeanor over phone and email
- Communication skills – Exceptional verbal and written communication
- Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
- Attention to detail and accuracy – Excellent orgaizational skills and multitasking skills. Identify anomalies or suspicious behaviours.
Job By Batch | Job By Batch |
How to Apply for RazarPay Off Campus Drive 2024?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| RazarPay Off Campus Drive 2024 – Important Apply Link |
| Apply For This Job |
