iEnergizer is a global Business Process Outsourcing (BPO) company that provides services like customer contact centers, back-office operations, and digital solutions to clients in various sectors including Healthcare, BFSI, and Gaming. Founded in 2000, the company offers customized BPO services to help businesses improve efficiency, customer experience, and achieve business growth by optimizing operations and delivering insights. iEnergizer also focuses on digital content solutions and works with companies to manage and transform their data.
Job Details:
Role: Technical support Executive
Qualification: BCA, BSc CS/IT, BE/B.Tech, MCA, BCom ISM
No. of Openings: 200
Salary/CTC: Best in Industry
Location: Chennai
Walk-in Date: 15th October – 21st October
Experience: 0 – 2 years
Job Description:
iEnergizer is hiring for the position of Technical Support Executive (L1 / L2) at its Perungalathur, Chennai location. This is a full-time role within the BPO Technical Support process, open to both freshers and candidates with up to 2 years of experience. The position offers a day shift schedule only, making it ideal for individuals seeking regular working hours. The role involves handling inbound customer calls, chats, and emails, providing basic troubleshooting support for hardware, software, and connectivity issues. Candidates will also be required to run simple SQL queries for data validation, accurately log support tickets, and escalate unresolved issues to the L2 support team. The role follows standard scripts and procedures to efficiently address common technical problems.
Key Responsibilities:
- Handle inbound customer calls, chats, and emails for technical assistance.
- Provide basic troubleshooting for hardware, software, and connectivity issues.
- Execute basic SQL queries for data lookup and validation.
- Log tickets accurately and escalate unresolved issues to the L2 team.
- Follow scripts and SOPs to resolve repetitive issues efficiently.
Eligibility Criteria:
- Education: BCA, BSc CS/IT, BE/B.Tech, MCA, BCom ISM
- Language: Fluency in English with Tamil / Kannada / Telugu / Malayalam, or Sinhala (any one)
- Experience: Freshers and candidates with prior L1/L2 technical support experience preferred
Perks and Benefits:
- Rotational Day Shift
- No Sales, No Targets
- Provident Fund (PF) & Employee State Insurance (ESI)
- Career growth opportunities into higher technical support or QA roles
Working Days: 6 Days working and 1 day rotational week off
Interested candidates can drop CV on
7604869772
9360984170
for further information and scheduling interview.
Direct Walk-in
Date: 15 October 2025 to 21 October 2025
Time: 11:00 am to 4:00 pm
Mention Reference on CV: HR Kishore / HR Vinoshka
iEnergizer Walkin Drive Details
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Time and Venue 15th October – 21st October , 11.00 AM – 4.00 PM iEnergizer IT Services Pvt Ltd, Gateway Office Parks No. 16, Grand Southern Trunk Rd, Balaji Nagar, New Perungalathur, Chennai, Tamil Nadu 600063 (View on map) Contact – HR Kishore ( 7604869772 ) Announcement: Click Here |