IDFC First Bank Off Campus Drive - Tamilanalerts.in

IDFC Bank Off Campus Drive 2024 | Freshers | Apply Now

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IDFC Bank Off Campus Drive 2024: Are you passionate about customer service and looking to grow in the banking industry? IDFC Bank is offering an exciting role that focuses on acquiring new customers, managing current accounts, and driving business growth. As a part of the team, you’ll play a key role in building strong customer relationships, promoting banking products, and ensuring seamless customer experiences. This role is perfect for someone eager to make an impact, develop sales skills, and be part of a dynamic team. With 0-2 years of experience, this is your chance to step into a rewarding career in banking!

About IDFC First Bank:

IDFC Bank is an Indian private sector bank formed by the merger of the banking arm of Infrastructure Development Finance Company and Capital First, an Indian non-bank financial institution. IDFC Bank is a Universal Bank, and offers end to end Corporate Banking, Trade Finance such as issuance of LCs & BGs, SBLC, Packing Credit, Pre-shipment and Post-shipment Finance, Treasury products including risk hedging solutions like Forwards, Swaps, Options, and other Forex Solutions, SME Banking, Wealth.

Job Details

Role: Associate Manager

Qualification: Any Degree

Job Location: Chennai, Bangalore, Hyderabad, Kerala, Tamil Nadu, Karnataka

Last Date: Apply As Soon As Possible

Job Type: Full Time

Experience: 0 – 2 Years

Salary: Best In Industry

Job Description

  • The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank – ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities:

  • Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
  • Ensure acquisition of high-quality current accounts in terms of product mix, segments and constitution mix
  • Proactive registration and activation of acquired customers to direct banking channels
  • Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
  • Assist and support the Sales Manager in catchment mapping and scoping exercise
  • Provide regular feedback to Sales Manager/ Relationship Manager on opportunities and customer needs
  • Ensure adherence to selling norms and SOPs defined by the organization
  • Ensure strict compliance with internal guidelines and external regulations
  • Ensure quality sourcing in line with the Bank’s policy

Secondary Responsibilities:

  • High degree of market awareness and understanding of customer’s needs
  • Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity

Education Qualification:

Graduation: Any Graduate

Experience: 0-2 years of experience

How to Prepare for IDFC Bank Associate Manager role?

Understand Banking Products and Services

  • Research the Bank’s Offerings: Get familiar with the products and services offered by IDFC Bank, particularly current accounts, loans, digital banking features, and transaction banking.
  • Learn Financial Terms: Brush up on banking terminology, such as KYC (Know Your Customer), interest rates, account types, transaction limits, and customer onboarding procedures.

Develop Sales and Communication Skills

  • Improve Your Sales Skills: Since the post is seeking new customers, polish your sales skills. Learn to identify customer needs and present solutions accordingly.
  • Communication: Good verbal and written communication is a must. Practice explaining a banking product in simple words and addressing customer concerns confidently.
  • Customer Relationship Management (CRM): Study how to manage customer relationships, tools, and techniques, how to track interactions, and how to follow up to develop long-term rapport.

Customer Needs

  • Market Awareness: Be aware of the target market’s banking needs, such as those of businesses and individuals looking for current accounts and transaction banking solutions.
  • Active Listening: Train yourself on listening actively to understand what your customers’ needs are and offer them the right product.

Understand Compliance and Regulations

  • Internal Rules: Be aware of the internal guidelines of the bank related to opening, verifying, and documenting accounts.
  • External Legislation: Understand the regulatory and legal environments of banking and its conformance to Know Your Customer (KYC) requirements, anti-money laundering regulations, and data security guidelines.

Improving Networking and Market Research

  • Catchment Mapping: Educate oneself on the essence of target customer identification and how to target clients in varying areas of the catchment.
  • Networking Skills: Build your networking skills by learning how to generate customer referrals and create opportunities for new business.

Customer-Centric Mindset

  • Service Orientation: Practice being proactive in addressing customer concerns and ensuring satisfaction. A customer-first attitude will be key to your success.
  • Problem Solving: Learn how to identify challenges customers may face and offer solutions in a timely and efficient manner.

Technical Proficiency

  • Digital Banking Tools: Familiarize yourself with online banking platforms, mobile apps, and other digital tools that customers might use for banking.
  • CRM Software: If possible, get hands-on experience with CRM tools commonly used in banking to track client interactions and manage leads.

Prepare for Interviews

  • Mock Interviews: Practice with mock interviews to improve your confidence in answering common interview questions related to sales, customer service, and banking knowledge.
  • Behavioral Questions: Be prepared to answer questions about handling customer objections, working under pressure, and meeting sales targets.

How to Apply for IDFC Bank Off Campus Drive 2024?

All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.

IDFC Bank Off Campus Drive 2024 – Important Apply Link
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