Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it a call, click, tap, message, or chat. Delivering a great experience to clients starts on the inside – by connecting every Firstsourcer to the role’s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial, and mental well-being. The result? Everyone aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly.
Firstsource Employee Benefits and Insurance
1. Health & Insurance Benefits
- Health insurance coverage for employees, typically ranging from ₹2.5 lakh to ₹5 lakh.
- Life insurance cover between ₹5 lakh and ₹6 lakh depending on role.
- Medical coverage for dependents reported up to ₹2 lakh.
- Annual health checkups provided for certain employees.
(Sources: Glassdoor India, Indeed India)
2. Wellness & Support
- Mental health support including counseling and wellness programs for physical, mental, and emotional well-being.
- Employee Assistance Program (EAP) to help with personal or work-related issues.
(Sources: Value Research Online, Firstsource Careers)
3. Learning & Development
- Support policies for employees pursuing higher education.
- Access to training programs covering domain knowledge, compliance, and leadership skills.
(Sources: Indeed India)
4. Work-Life Perks
- Subsidized transport services in certain locations.
- Night shift allowances for employees working during night hours.
- Company car provided to specific roles.
(Sources: Indeed India)
5. Employee Engagement
- Regular events such as talent shows, holiday celebrations, and team-building activities.
- Initiatives promoting workplace diversity and inclusion.
(Sources: Indeed India, Firstsource official site)
Job Details:
Role: Customer Support Associate
Qualification: Arts and Science (UG Degree)
Experience: 0 – 1 Year
No. of Openings: 100
Batch: 2020 to 2025
Salary: Best In Industry
Venue Location: Chennai
Walk-in Date: 6th October – 15th October
Job Description:
We are hiring Freshers!
HR SPOC (Reference): ABHILASH
Position: Customer Support Associate (CSA)
Industry: ITES/BPO
Category: International Non-Voice
Division: Healthcare International Business
We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare.
Shift Details:
Night shift / Flexible to work in any shift and timing
Cab Boundary Limit:
We provide cab Up to 30 km (One way drop cab | Doorstep only)
Key Skills:
- Strong Communication Skills
- Good Listening Skills
- Good Typing Skills
Minimum Eligibility:
1. Any Arts and Science UG Graduates from 2020 to 2025 can apply (No arrears)
2. Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible
3. Other field experience is not eligible (only Fresher)
Walk-In Details:
Walk-In Days: Monday To Friday
Walk-In Time: 10:30 AM – 2:00 PM
Documents to carry:
1. Updated resume
2. Aadhar card
3. Pan card
4. Educational Certificates (1st to 6th marksheet, Provisional marksheet)
Note:
- Mention ABHILASH (HR) in top of your resume when attending the walk-in interview.
- Ensure that you check your eligibility criteria before appearing for the interview, as this helps in a smooth screening process.
- Since Abhilash is your designated Recruiter and Reference, please ensure to remain in touch with him throughout the recruitment process to avoid any miscommunication or disruption.
Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview!
You can refer your friends as well!
Disclaimer:
Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or abhilash.cbb@firstsource.com
How to Apply for FirstSource Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Time and Venue 6th October – 15th October , 10.30 AM – 2.00 PM Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark: Near Vivira Mall. (View on map) Contact – Abhilash ( 8754145298 ) Official Announcement : Click Here |