Firstsource Solutions is hiring fresh and dynamic candidates for the role of Customer Service Associate (CSA) as part of its Off Campus Drive 2024. This opportunity is ideal for Arts and Science graduates looking to start their career in a globally recognized organization known for delivering top-notch Business Process Management (BPM) services.
The role is based in Chennai and offers a full-time employment opportunity with a competitive salary that aligns with industry standards. If you are passionate about providing exceptional service and thrive in a collaborative environment, this is the chance to join a trusted global brand.
About Firstsource:
Firstsource Solutions is a leading Business Process Management (BPM) company that delivers innovative and customized solutions to help businesses improve efficiency, gain deeper insights, and achieve superior outcomes. With a strong global presence across the US, UK, Philippines, and India, Firstsource serves over 100 leading brands, including several Fortune 500 and FTSE 100 companies.
The company’s expertise spans various industries, including:
- Healthcare
- Telecommunications and Media
- Banking, Financial Services, and Insurance (BFSI)
Firstsource’s “rightshore” delivery model combines the best of onshore, offshore, and nearshore services to ensure optimal business solutions that meet customer needs while maintaining cost-effectiveness.
Job Details
Job Role: CSA
Qualification: Arts and Science
Job Location: Chennai
Employment Type: Full Time
Last Date: Apply As Soon As Possible
Salary: Best in Industry
Job Description For Firstsource Off Campus Drive 2024:
Firstsource Solutions, a renowned leader in Business Process Management (BPM) services, is hiring for the role of CSA (Non-Voice Claims & Enrollment). This position offers a fantastic opportunity to join a globally recognized company and contribute to innovative solutions in industries like Healthcare, Telecommunications, Media, Banking, Financial Services, and Insurance.
The role is open to graduates from any discipline, with a strong emphasis on communication, comprehension, and teamwork. Firstsource’s global presence spans across the US, UK, Philippines, and India, providing candidates a chance to grow within a trusted brand that partners with over 100 leading companies, including Fortune 500 and FTSE 100 organizations.
Job Details
- Job Title: (Non-Voice Claims & Enrollment)
- Grade: H1/H2
- Category: Associate
- Function/Department: Operations
- Reporting To: Team Lead
- Preferred Qualification: Graduation (Any discipline – 3 years) without arrears
Key Responsibilities
- Delivering high levels of Production and Quality.
- Adhering to shift schedules and process guidelines.
- Building and applying strong process knowledge.
Skills and Competencies Required
Functional/Technical:
- Proficient communication skills (listening and comprehension).
Behavioral:
- Strong shift adherence.
- Maintaining floor decorum.
- Effective interpersonal skills and being a team player.
Why Join Firstsource?
Firstsource Solutions is a trusted brand in transforming business processes with its ‘rightshore’ delivery model. Joining this team means becoming part of a network delivering cutting-edge solutions and superior outcomes.
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How to Apply for Firstsource Off Campus Drive 2024?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Firstsource Off Campus Drive 2024– Important Apply Links |
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