FIS Global Off Campus Drive in Chennai

With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

Job Detail

Role: Technical Support Representative

Qualification: Any graduation or Post Graduation

Salary: Best in Industry

Experience: 0 to 4 Years

Location: Gurugram

Last Date: Apply ASAP

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues.
Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required.
Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
Asks probing questions to gather relevant information on routine and complex calls.
Uses effective listening skills to develop understanding of client questions or issues.
Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Maintains passwords, data integrity and file system security for the desktop environment.
May participate in development of information technology and infrastructure projects.• May have expertise in commonly used business applications.
May handle phone and email assistance as well.
Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices.

What you bring:

Any graduation or Post Graduation in IT domain
Sound technical knowledge in Identity and Access Management
Good Communication skills (Can work on calls)
Experience Range – 0 to 4 Years

What we offer you:

Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries..

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.

A broad range of professional education and personal development possibilities – FIS is your final career step.

A competitive salary and benefits a variety of career development tools, resources and opportunities.

With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions.

We champion clients from banking to capital markets, retail to corporate and everything touched by financial services.

How to Apply for FIS Global Off Campus Drive 2025?

All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.

FIS Global Off Campus Drive 2025 – Important Apply Link

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