Amber Work From Home Job |Operations Associate

Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital

Job Details:

Role: Operations Associate

Qualification: Any Graduate with at least 60% in academics

Salary: Upto ₹3.6 LPA (Fixed)

Experience: 0 – 2 Years

Location: Work from Home

Job Description

Lead Conversion:
Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.

Customer Interaction:
Understand students’ unique requirements and provide personalized accommodation recommendations.

Market Expertise:
Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.

Follow-Up:
Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.

Collaboration:
Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.

Data Management:
Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.

Target Achievement:
Consistently meet and exceed sales targets and performance benchmarks.

What We’re Looking For:

Exceptional verbal and written communication skills in neutral English.
Strong active listening skills.
Effective time management and organizational abilities.
Proficiency in objection handling, negotiation, and closing techniques.
Familiarity with CRM tools or similar software.
Prior experience in telesales or a related field is a plus.
Industry experience in real estate, hospitality, business development, or customer service is preferred.

Educational Qualifications:
Graduate with at least 60% in academics.

What You’ll Get at Amber:

Competitive salary with a performance-driven variable component.
Flexible working hours with remote work opportunities.
A dynamic, collaborative, and growth-oriented work environment.
Career advancement opportunities in a rapidly expanding global organization.

Job Title: Operations Associate (US Region)

Work Hours: 9 (Rotational); 5.5 days per week

Shift Timings: 3 PM to 12 AM & 7 PM to 4 AM

How to Apply for Amber Off Campus Drive ?

All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.

Amber Off Campus Drive – Important Apply Link

Apply For This Job