Hey there! Exciting news for job seekers in Chennai! Prodapt is conducting a Mega Walkin Drive for the position of International Chat Support – Non-Voice with no specific experience requirement, welcoming fresh graduates to apply. With 60 openings available, this is a great opportunity to kick start your career. The salary offered is competitive and promises to be the “Best In Industry”. The walk-in interviews are scheduled to take place from 5th November to 7th November, between 12.00 PM to 4.30 PM at the Chennai venue. Not to forget, the work mode is “Work From Office”, ensuring a dynamic and collaborative work environment. Don’t miss out on this chance to join an innovative team at Prodapt in the heart of Chennai!
About Company:
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical.
Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations and craft experiences that delight their customers. Today, Prodapts clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more.
Job Details:
Job Role: International Chat Support – Non-Voice
Qualification: Any Graduate
Experience: 0 – 1 years
No. of Openings: 60
Salary : Best In Industry
Venue Location: Chennai
Walk-in Date: 5th November – 7th November, 12.00 PM – 4.30 PM
Work Mode – Work From Office
Job Description:
Walk-in Drive for International Chat Support – Non-Voice – Freshers/Graduates
Prodapt is looking Fresher Graduates for international chat support process, recent passed out candidates are preferred to take this exciting opportunity to join the prestigious 25+ years old organization specialized in Telecom- Tech domain.
We have 60+ open positions (International Chat support/Tech support) currently with excellent learning opportunity and career growth in Telco-Tech industry.
Date– 5th to 7th November 2024
(Please carry original Govt id proof and copy/Screenshot of this job posting)
Interview Process:
- Typing Assessment (Min 30 WPM)
- English Assessment (Reading & Listening)
- HR Screening
- Technical Interview
(Interview feedback will be shared same day)
Overview:
- A Telecom Technical Support Process Associate is responsible for providing technical assistance and customer support for telecommunications systems.
- This includes troubleshooting hardware and software issues, monitoring network systems, and maintaining documentation of issues and resolutions.
- They also handle system upgrades and regular maintenance tasks, collaborating with other technical teams to resolve complex problems. Key qualifications include a degree in a related field, technical knowledge of telecom systems, previous experience in technical support, strong communication skills, and effective problem-solving abilities.
- This role is essential for ensuring the smooth operation of telecom systems and delivering excellent customer service.
Role & responsibilities:
- Technical Assistance: Provide support for telecom systems, including troubleshooting hardware and software issues.
- Customer Support: Assist customers via phone, email, or chat, addressing their technical concerns and providing solutions.
- System Monitoring: Monitor network systems to identify and resolve inconsistencies or issues.
- Documentation: Maintain records of issues and resolutions for future reference.
- Upgrades and Maintenance: Process customer requests for system upgrades and perform regular maintenance tasks.
- Collaboration: Work with other technical teams to escalate and resolve complex issues.
Preferred candidate profile
- Education: A degree in Computer Science, Information Technology, or a related field is often preferred.
- Technical Skills: Knowledge of telecommunications systems, networking, and relevant software applications.
- Experience: Previous experience in technical support or a related field is beneficial.
- Communication Skills: Strong verbal and written communication skills to effectively assist customers and collaborate with team members.
- Problem-Solving: Ability to analyze issues and develop effective solutions.
- Flexible to work in Rotational shifts (Including Night shift) and Rotational Week off.
Perks and benefits
- Night shift Allowance
- 2 way free cab
- 1 Meal a day
Job By Batch | Job By Batch |
How to Apply for Prodapt Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| Prodapt Walkin 2024– Important Apply Link |
| Apply For This Job |
