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SBI Card Off Campus Drive in Chennai

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SBI Card, a subsidiary of State Bank of India (SBI), is one of the leading credit card issuers in India, offering a wide range of credit cards catering to diverse customer needs. Established in 1998, it provides cards with benefits such as reward points, cashback, travel perks, and co-branded options with popular brands. SBI Cards are known for their flexible EMI options, low-interest rates, and premium offerings like SBI Card ELITE and SBI Card PRIME, which come with luxury benefits such as airport lounge access. With strong digital features like contactless payments, virtual cards, and a user-friendly mobile app, SBI Cards also ensure security with EMV chip technology and two-factor authentication for online transactions.

Job Details

Role: Executive

Qualification: Graduate in any discipline

Salary: Best in Industry

Location: Chennai

Employment Type: Full Time

Last Date: ASAP

Job Description

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees

Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees

Dynamic, Inclusive and Diverse team culture 

Gender Neutral Policy

Inclusive Health Benefits for all – Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits

Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose 

To ensure timely and accurate fraud alert decisioning to prevent and detect frauds, ensure adherence to regulatory compliance and deliver appropriate customer experience.

Role Accountability 

Fraud Prevention, Detection, Monitoring & Compliance:

  1. Analyze applications/transactions for patterns to unearth frauds & make decisions / judgements to approve/decline the applications or block / unblock cards
  2. Communicate with the applicant / customer to understand the patterns & make judgments to approve/decline the applications or block / unblock cards
  3. Report/Share Fraud Modus Operandi observed with the analytics team & management for early detection & prevention of frauds  through appropriate rule coding
  4. Ensure adherence to regulatory compliance on KYC and transaction monitoring
  5. Fraud awareness to customers to safeguard them against potential fraud threats
  6. Action suspected fraud alerts while delivering the best levels of customer experience

Process Excellence:

  1. Ensure application and transaction fraud alert decisioning for low/ medium risk cases
  2. Ensure adherence to process SOPs & customer contact policies

Measures of Success 

  1. Productivity (No. of cases decisioned in a day) as per MOU
  2. Fraud Decisioning Accuracy 
  3. Fraud Catch Rate
  4. False Positive Rate
  5. Fraud trends highlighted and process improvement opportunities suggested
  6. Process Adherence as per MOU

Technical Skills / Experience / Certifications

  1. Basic knowledge of Fraud Management, Application Sourcing and Transaction Processing systems and KPI
  2. Experience of documenting case facts

Competencies critical to the role

  1. Analytical Ability and Problem Solving
  2. Decisiveness
  3. Listening skills
  4. Process Orientation

Qualification 

Graduate in any discipline from a reputed and recognized institute / University

Preferred Industry

Banking / Financial Services / E-Commerce / Fintech’s / Telecom / Insurance

How to Apply for SBI Card Off Campus Drive ?

All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.

SBI Card Off Campus Drive 2025 – Important Apply Link
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