Hey there! Exciting news for job seekers in Chennai! Prodapt is conducting a Mega Walkin Drive for the position of International Chat Support – Non-Voice with no specific experience requirement, welcoming fresh graduates to apply. With 50 openings available, this is a great opportunity to kick start your career. The salary offered is competitive and promises to be the “Best In Industry”. The walk-in interviews are scheduled to take place from 27th November to 30h November, between 12 PM to 4 PM at the Chennai venue. Not to forget, the work mode is “Work From Office”, ensuring a dynamic and collaborative work environment. Don’t miss out on this chance to join an innovative team at Prodapt in the heart of Chennai!
About Company:
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical.
Job Details:
Job Role: Customer Support Associate
Qualification: Any Degree
Experience: 0 – 6 months
No. of Openings: 50
Salary : Best In Industry
Venue Location: Chennai
Walk-in Date: 27th November – 30th November
Work Mode – Work From Office
[wptb id=1059]
Job Description:
Responsibilities:
- Technical Assistance: Support telecom systems, troubleshoot hardware/software issues.
- Customer Support: Assist customers via chat, addressing technical concerns and providing solutions.
- System Monitoring: Monitor network systems to identify and resolve inconsistencies.
- Documentation: Maintain records of issues and resolutions for future reference.
- Upgrades & Maintenance: Process system upgrades and perform regular maintenance tasks.
- Collaboration: Work with other technical teams to escalate and resolve complex issues.
Note:
- Bring your updated resume to the interview.
- Diploma holders , candidates with current backlog & experienced candidates are encouraged to refrain.
- Assessments to be prepared (Mandatory):
- Typing Test: Website name – “TypeDojo” -Passing score 35 WPM, 1 min test
- English Test: Website Name – “EF Set Test” – 15 min test ;Pass score – 65
Walk-In Interview Dates: November 27th – 30th (4 days)
Location: Chennai One Prodapt Office, 3rd Floor, Thuraipakkam
Bring along friends who may be interested!
Eligibility:
- Freshers to 6 months experienced : Candidates with an IT or Computer Science background are preferred.
- Good Communication Skills
- Flexible: Ability to work from the office in rotational night shifts and rotational week off in BPO environment.
Perks:
- Night Shift Allowance
- Performance-Based Incentives
- Two-Way free Cab Service
- One Meal Provided Daily (based on shift)
For enquiries, contact via:
WhatsApp (only): 7305952225 (Nivitha)
Email: nivitha.a@prodapt.com
How to Crack the Prodapt Customer Support Associate Interview
Understand the Role and Job Requirements
- You’ll assist customers, troubleshoot telecom system issues, and monitor network systems.
- Be prepared for night shifts and rotational week-offs.
- Comfortable with resolving technical issues quickly and efficiently.
Brush Up on Your Technical Skills
- Be ready to answer questions about telecom systems and basic technical support.
- Practice identifying common issues and how to resolve them.
- Be familiar with basic IT concepts and tools.
Prepare for the Typing and English Tests
- Practice typing fast and accurately to pass the typing test (at least 35 WPM).
- Work on reading and comprehension skills for the English test.
- Aim for a score of 65 or higher on the English test.
Know About the BPO Work Environment
- The role involves working in a fast-paced BPO setting.
- You’ll handle multiple customer queries quickly and efficiently.
- Get used to working under pressure and managing time well.
Prepare for Interview Questions
Be ready to answer questions like:
- Tell us about a time you solved a problem for a customer.
- How do you handle stress or pressure?
- Why do you want to work in customer support?
- How would you manage night shifts?
Review the Job Description and Company
- Know how your background fits the role.
- Understand why you want to work with Prodapt and in the telecom industry.
- Be prepared to talk about relevant skills or experiences.
Be Ready for Night Shift Work
- The job requires night shifts, so be comfortable with that.
- Explain how you manage your sleep schedule during night shifts.
- If you’ve worked night shifts before, share your experience.
Prepare for the Walk-in Interview
- Dress neatly and professionally for the walk-in interview.
- Bring multiple copies of your resume and any required documents.
- Be prepared for an aptitude test or technical questions.
- Show confidence and explain how your skills match the role.
Research Prodapt
- Learn about the company’s values and what they do.
- Visit their website or LinkedIn to understand their work culture.
- Show that you’re interested in the company and the role.
Final Tips
- Be punctual for the interview.
- Stay calm, confident, and focus on your strengths.
- Ask questions about the role or company to show interest.
[wptb id=1083]
How to Apply for Prodapt Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| No need to apply – Just attend the walk-in drive at the address below. Time and Venue 27th November – 30th November, 12.00 PM – 4.00 PM Module 1, Tower 1 (3rd Floors), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Contact – Nivitha A (7305952225) |