NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions. Visit www.nttdata.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
NTT DATA – Employee Benefits & Insurance
- Comprehensive Health Insurance for employees and dependents
- Life Insurance coverage
- Disability Insurance (short-term and long-term)
- Vision and Dental Insurance (in select roles/locations)
- Accidental Death & Dismemberment (AD&D) cover
- Maternity and Paternity Leave
- Mental health support through Employee Assistance Program (EAP)
- Paid Time Off (vacation, sick leave, holidays)
- Retirement benefits like Provident Fund and Gratuity
- Performance-based bonuses and long-term incentives
- Stock options (for eligible roles)
- Learning and development programs (internal and external training)
- Flexible work options and hybrid work models (role dependent)
Sources:
- Glassdoor – NTT DATA Benefits
- NTT DATA Careers – Rewards & Benefits
- Prosple India – NTT DATA Employer Profile
Job Details:
Role: AR Caller
Qualification: Any Graduation
No. of Openings: 10
Salary: Best In Industry
Location: Chennai
Date: 8th October
Work Mode: Work From Office
Job Description:
Dear Candidate,
We are excited to informing you that we have a Openings for AR CALLER in Chennai location.
Position’s General Duties and Tasks:
In these roles you will be responsible for:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
- High school diploma
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
NTT Data looking for a motivated professional for the role of Customer Retention – Voice / Blended in the BPM/BPO industry. This is a full-time, permanent position within the Customer Success, Service & Operations department. The ideal candidate should be a graduate with excellent communication skills in English and prior experience in an international voice process. Key responsibilities include handling outbound calling, managing US voice process interactions, and ensuring customer satisfaction and retention. Candidates with experience in BPO voice and blended process environments will be preferred.
How to Apply for NTT Data Virtual Hiring?
If you’re interested and meet the eligibility criteria for this drive, feel free to join the meeting by using below detail. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
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| Time and Venue 8th October , 12.00 PM – 1.00 PM Microsoft Teams Join the meeting now Meeting ID: 264 651 447 750 2 Passcode: y8LM6Gs3 Contact – Dharani Priya S Official Announcement: Click Here |