NTT DATA, a global leader in IT services and solutions, is conducting a Walk-in Drive for AR Callers in the Voice Process BPO – Healthcare. With a presence in over 35 countries, NTT DATA is committed to delivering innovative solutions in consulting, system development, and outsourcing. This is an exciting opportunity for freshers to kick-start their careers in the BPM/BPO industry. If you’re looking to join a dynamic team and build a career with a leading company, this could be the perfect opportunity for you.
About Company:
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions. Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
Job Details:
Job Role: AR Callers
Qualification: Arts and Science / 3 Years graduation
Experience: Fresher
No. of Openings: 10
Salary : Best In Industry
Location: Chennai
Walk-in Date: 24 March
Work Mode – Work From Office
Job Description:
Walk-in For AR Callers – Freshers – Voice Process BPO- Healthcare
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Preferred candidate profile :
- Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
- University degree or equivalent that required 3+ years of formal studies of the English language.
- 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
B .E / B Tech and Masters Graduates are not applicable for this position.
Key Skills
- BPO Voice
- AR Calling
- Healthcare BPO
- Voice Process
- US Voice Process
- US Calling
- US Healthcare
- Voice Support
- International Voice Process
- International Calling
The role is for Voice / Blended – Other in the BPM / BPO industry, specifically within the Customer Success, Service & Operations department. This is a Full-Time, Permanent position, and the role category is Voice / Blended.
How to Apply for NTT Data Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below Time and Venue 24 March , 11.30 AM – 1.30 PM NTT Data Services,5th Block 4th Floor, DLF IT park, Ramapuram, Chennai Official Announcement: Click Here |