HSBC (The Hongkong and Shanghai Banking Corporation) is one of the world’s largest banking and financial services organizations, operating across numerous countries and serving individuals, businesses, and institutions. Alongside its core banking operations, HSBC also provides insurance products through HSBC Life, offering life, health, and protection plans in various global markets. As an employer, HSBC is committed to supporting its employees with a competitive total compensation package, including base salary, performance-based bonuses, and a range of benefits such as medical insurance, life and disability coverage, retirement plans, mental health support, and flexible working arrangements. The company emphasizes employee wellbeing, career development, and an inclusive, supportive workplace environment.
Employment Benefits
- Competitive base salary with performance-based variable pay.
- Employee stock purchase or share incentive plans (in some regions).
- Retirement and pension schemes, including employer contributions.
- Paid vacation, public holidays, and additional leave entitlements.
- Career development and learning programs (online and in-person).
- Flexible working arrangements where applicable (e.g. hybrid or remote).
- Employee discounts and preferential banking services.
Insurance and Health Benefits
- Group medical insurance for employees and often for dependents.
- Life insurance and accidental death & dismemberment coverage.
- Short-term and long-term disability insurance.
- Mental health and wellbeing support (e.g. counselling, wellness apps).
- Health screenings and annual medical check-ups.
- Hospitalisation and outpatient coverage (location-dependent).
Source: HSBC Careers – Pay and Benefits
Job Details
Role: Customer Support Representative
Qualification: Bachelor’s degree
Salary: Up to 6 LPA.
Location: Bangalore
Experience: 0 to 7 years
Interview Mode: Face-to-Face ( R2 )
Employment type: Full-time
Job Description
We hope this message finds you well!!
We are hiring for International Voice Process for Bangalore.
About Client
One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world’s biggest companies and government.
Role Description
As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to clients or customers. Your primary objective will be to ensure customer satisfaction, resolve queries, and maintain a positive image of the company. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution.
Required Skills & Qualification
- Excellent communication skills (verbal and written)
- Empathy and patience when dealing with customers.
- Understanding on CSAT and FCR ( Customer satisfaction survey & First call resolution)
- Strong interpersonal skills and ability to work in a team.
- Ability to multitask and prioritize in a fast-paced environment.
- Previous experience in a customer service role is beneficial but not mandatory.
- Bachelor’s degree/ If you are an undergraduate (10+2), 1 year of work experience is preferred.
- Flexible to work in UK/US shifts.
- Maximum CTC we can offer up to 6 LPA.
- Maximum work exp is 0 to 7yrs
Interview Mode: Face-to-Face ( R2 )
How to Apply for HSBC Off Campus Drive ?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| HSBC Off Campus Drive – Important Apply Link |
| Apply For This Job |