Danfoss is seeking an IT Specialist for their Off Campus Drive in 2024 in Chennai. The role involves providing top-notch IT service and support to Danfoss employees worldwide, ensuring end-user satisfaction and seamless business operation. Responsibilities include handling user requisitions, user administration, incident management, providing technical support via various channels, and ensuring compliance with security policies. They seek candidates with exceptional customer mindset, troubleshooting skills, global work environment adaptability, and proficiency in ITIL and Microsoft products. The ideal candidate should be self-driven, a team player, and capable of delivering high-quality IT solutions efficiently. If you meet the qualifications and background requirements, don’t wait to apply before the deadline. Join Danfoss in delivering outstanding IT service and be a part of a leading global company by clicking the provided official link to apply for this promising role.
About Company
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Job Details
Job Role: IT Specialist and IT Service Desk
Qualification: Any Degree
Salary: Best in Industry
Job Location: Chennai (Oragadam)
Last Date: Apply ASAP
Job Description
We are looking for an IT specialist who will be responsible to deliver world-class IT service and support to the employees of Danfoss independent of region, country, or site, ensuring end-user satisfaction and business operation by delivering a full, end-to-end resolution of incidents and requests & provide technical support for Danfoss office and manufacturing environments via phone, email, and chat.
Job Responsibilities
- Receive, register, and work on user requisitions by Phone, Email, and other channels acting as first and second lines of support.
- Responsibility for the administration of users, systems, and user rights in accordance with Danfoss Standards.
- Work and follow-up on Incidents, Service Requests, Problems, and other tasks that may be assigne
- Advise, guide, and/or instruct users in the usage of products, systems, and technology (software & hardware)
- Identify errors and use root cause analysis to deliver high-quality IT solutions, create high-quality documentation of systems, processes, and error resolutions
- Ensure compliance with security policies as described in Danfoss Corporate Standards as related to PC clients, and other Danfoss IT systems and report any breaches to Danfoss Security
- Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs
- Resolve Incidents, Service Requests, and other tasks within their deadlines.
- Good relationship with business partners and co-workers.
- Show strong performance and development in all planned objectives
Background & Skills
- Exceptional Service and Customer mindset
- Problem solver / good troubleshooting skills
- Good communication skills
- Ability to work in a global and ever-changing environment
- Able to work independently but also a good team player
- Self-driven and able to take ownership of tasks and see them through to completion
- In-depth understanding of PC architecture and basic understanding of IT infrastructure concepts
- Knowledge and experience in ITIL
- Technical experience supporting users globally in first and second-line support.
- Technical experience supporting IT hardware and software including but not limited to Microsoft products and solutions such as Windows OS, Office, and Outlook in a Microsoft Exchange environment, Skype for Business, Cisco Unified Communications, Mobile Management solutions, network connectivity and infrastructure
Job By Batch | Job By Batch |
How to Apply for Danfoss Off Campus Drive 2024?
All interested and eligible candidates can apply for this drive online as soon as possible by using official link given below.
| Danfoss Off Campus Drive 2024 – Important Apply Link |
| Apply For This Job |
Danfoss Off Campus Drive 2024 FAQ
What is the position being offered in the Danfoss Off Campus Drive 2024?
The role being offered is IT Specialist and IT Service Desk.
What qualifications are required for this position?
Candidates should have any degree.
Where is the job located?
The job location is Chennai (Oragadam).
What is the salary offered for this position?
The salary is best in the industry.
What are the key responsibilities of the IT Specialist role?
Provide world-class IT service and support to Danfoss employees globally.
Handle user requisitions via phone, email, and other channels.
Administer users, systems, and user rights according to Danfoss Standards.
Work on Incidents, Service Requests, and Problems.
Troubleshoot issues, provide solutions, and ensure high-quality documentation.
Ensure compliance with security policies related to PC clients and other Danfoss IT systems.
Achieve IT KPIs and Global Service Desk KPIs.
Foster good relationships with business partners and colleagues.
What skills and experience are required for the IT Specialist position?
Exceptional service and customer mindset.
Strong troubleshooting skills and problem-solving abilities.
Ability to work in a global, dynamic environment.
Communication skills to effectively interact with users and co-workers.
In-depth knowledge of PC architecture and IT infrastructure.
Experience in ITIL, and technical support in first and second-line support.
Proficiency in supporting Microsoft products such as Windows OS, Office, Outlook, Skype for Business, Cisco Unified Communications, Mobile Management solutions, and network connectivity.
What kind of work environment can I expect at Danfoss?
A global, diverse, and dynamic work environment where you will have the opportunity to work across different regions and collaborate with various teams.
