Cyient Off Campus Drive 2024:Hey there, freshers! If you’re looking to dive headfirst into the professional realm, Cyient Off Campus Drive 2024 is calling your name! As an Executive Tech Support Associate, this opportunity beckons for those ready to embark on an exciting career journey. The recruitment process is in full swing, so don’t dilly-dally! Head over to Tamilanalerts.in pronto to grasp all the critical details you need to kickstart your application. From registration guidelines to eligibility criteria and compelling job descriptions, this is your one-stop-shop to pave your way to success. Seize the moment and hit that ‘apply’ button because your dream job might just be a click away! This is your time to shine, so don’t let this chance slip through your fingers. Take a leap of faith and get ready to soar towards your aspirations! Good luck, and may your career path be nothing short of extraordinary!
About Cyient:
Cyient (formerly Infotech Enterprises Limited) is an Indian multinational technology company that is focused on engineering, manufacturing, data analytics, networks and operations. It was established in 1991 in Hyderabad as Infotech Enterprises Ltd. Infotech Enterprises was re-branded as Cyient in 2014Cyient partners with over 300 customers, including 40% of the top 100 global innovators, to deliver intelligent engineering and technology solutions for creating a digital, autonomous, and sustainable future.
Job Details for Cyient Off Campus Drive 2024:
| Job Role | Executive Tech support Associate |
| Qualification | Any Graduation |
| Experience | Freshers/ Any |
| Salary | Best In Industry |
| Job Location | Hyderabad |
| Last Date | ASAP |
Job Description For Cyient Off Campus Drive 2024:
- As a customer service consultant, you utilise your knowledge of the client’s processes and systems to support the activation of customer services and efficiently remediate issues and problems that may arise during the order lifecycle to minimise impact to customers.
- About the Role:
- Apply knowledge of the client’s processes and systems to independently manage a customers order throughout its life cycle, whilst keeping the customer informed of progress through call & message channels.
- Coordinate with supply chain department to initiate dispatch of devices in a timely manner and ensure activation of these devices prior to delivery at the customers premises.
- Demonstrate strong verbal communication skills when contacting customers about expected delivery times, changes to delivery schedules and following up on device returns.
- Ability to flex across multiple areas of the order management process in response to changes in demand and manage multiple queues concurrently to ensure orders are processed in a timely manner.
- Managing incoming requests from other departments through call and email channels, being able to respond effectively with clear and concise communication.
- Able to support our onshore staff to manage overflow calls from our customers during peak times and weekends.
- Utilise documented processes and work instructions to efficiently navigate across multiple Telstra systems whilst processing orders, identifying, and communicating opportunities to enhance processes and procedures where applicable.
- Successfully complete of all mandatory learning and training to maintain and apply the necessary skills and knowledge required to provide current information and accurate advice to customers in line with legal & regulatory requirements
- Comply with HSE policies and standards to role model safe and responsible behaviours, minimise risks and demonstrate a commitment to your own safety and the safety of others
Skills Required For Cyient Off Campus Drive 2024:
- Strong written and verbal communication skills
- Ability to work autonomously – Highly self-disciplined
- Some level of previous call centre or customer management experience is highly desirable
- Effective and efficient use of all relevant systems to access information and provide relevant solution for the customer
- Excellent time management skills with ability to meet respective performance measures
- Tech savvy and ability to navigate through multiple systems and applications
- Troubleshooting skills in managing and resolving customer issues and queries succinctly
- Have the ability to multitask while on the phone with customers
- Note capturing and typing skills
Selection Process For Cyient Off Campus Drive 2024:
- Registration
- Screening
- Online Assessment
- Technical Interview
- HR Interview
How to Apply for Cyient Off Campus Drive 2024?
All interested and eligible candidates can apply for this drive online as soon as possible.
| Cyient Off Campus Drive 2024– Important Apply Link |
| To Apply and get more details for Cyient Executive Tech support Role: Apply For Job |