HCL is conducting a Mega Walk-In Drive for the Customer Support role in Chennai. This opportunity is open to freshers with a qualification in Arts or Science graduates. The selected candidates will receive a competitive salary package ranging from 2.5 to 2.8 LPA. If you’re looking to start your career with a renowned global company, don’t miss this chance! The walk-in interviews will be held on 9th and 10th December at the Chennai venue location.
About Company:
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.
HCL serves clients across various industries such as banking, healthcare, telecommunications, and manufacturing. With a strong global presence in over 50 countries, HCL has built a reputation for delivering innovative solutions and exceptional client service. The company fosters a dynamic work culture, encourages growth through skill development, and is recognized for its commitment to diversity, inclusion, and sustainability, making it a top choice for employees and clients alike.
Job Details:
Job Role: Customer Support
Qualification: Only Arts & Science graduates
Experience: Freshers
Salary/CTC: 2.5 to 2.8 LPA
Venue Location: Chennai
Walk-in Date: 9th and 10th December 2024
Timing: 12:30 PM to 3:00 PM
Mode of interview: Walkin
Work Location: Chennai – Ambattur
Job Description:
The role is for Customer Support in an Inbound Calling process, with no sales, upselling, or cross-selling involved. This opportunity is open to freshers with a background in Arts or Science graduates, as Engineering graduates will not be considered. The position requires candidates to be comfortable with UK/Rotational shifts. Additionally, candidates should be located within 20 km of the office location to be eligible for the role.
HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.
- Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
- Responding to queries regarding Experian, our products, services, data and client accounts
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
Mandatory qualifications:
- Excellent communication skills both verbal and written Mandatory.
- A problem solving mind-set.
- The ability to multi task
- Able to work well as an individual and as part of a team
- Any Graduation or 12th is mandatory.
Perks:
- Cab facility is Available (Home pickup & Drop)
- 5 Days working
Latest Walkins
How to Apply for HCL Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Date: 9 to 10 Dec, 2024 Timing: 12:30 PM to 3:00 PM Interview Location: HCL – AMB 6), South Phase, Ambattur Industrial Estate, 8, Madras Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058 Contact HR: Deepthi Email for Queries: Deepthisai.a@hcltech.com * Important * How To Prepare for this Interview: Check Now |